As a company totally committed to complete customer satisfaction, we pride ourselves on our enviable reputation for quality and service. We offer a 7-day money back guarantee on every product we sell through the website to ensure that you have peace of mind and are happy with your purchase.
It is important to us that you always get the best price and service. If you happen to see the exact item advertised for less elsewhere within 30 days of your purchase, we will refund the difference. (including shipping and not applicable if the item is a sale advertisement) To notify us, call us between 9am and 5:15pm Monday to Thursday and Friday 9am-4pm or send an email to firstname.lastname@example.org. (Please ensure you keep record of the advertisement as this will be required to enable us to arrange your credit)
All goods are supplied with a 12 month warranty from the date of purchase, with the exception of wrought iron style gates (10 years) and wooden gates (5 years) Subject to the correct maitenance of the product. For any instructions or recommendations please call 01543 462500
Please note that because orders for non-standard gates are made to the customer’s specification, we are unable to accept cancellation of orders and our 7-day money-back guarantee will not apply. Your statutory rights remain unaffected.